Policies

SHIPPING POLICY

Shipping within India ONLY.
No International Shipping
No PO Box Delivery
No Army Postal Corps (Dak Seva Corps) Delivery.
Shipping will be sent to confirmed addresses only
Shipping will be done usually through our courier partners Bluedart. However, in some unavoidable occasions, we may ship a product through Speed Post Service of Indian Post.
We normally ship within 1 working day after receiving payment.
Shipment is usually delivered within 5 working days after shipping. However, there may be delays based on location or external events. KraftInn will strive to make sure any such delay is communicated to customer.
Octroi charges if applicable in your city has to be paid by the Buyer. The Courier Company may also charge service tax for Octroi charges. Octroi is levied in certain cities in Maharashtra. It is the duty of Buyer to ascertain the rate of Octroi and other formalities relating to Octroi in their cities.
Tracking Details of the courier will be communicated to the Buyer.

RETURN POLICY

All items sold in KraftInn are brand new.
Actual Images of the items are being shown in listings.
Items must be returned in the same packaging and the same condition it was received in.
The Buyer has to bear the cost of shipping when returning the product.
100 % amount will be refunded for original product price after the receipt of the prod.
Damaged items will be replaced and shipped within 10 working days once we receive the proof of damage.

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